Frequently Asked Questions

What type of car accessories do you offer?

We offer a wide range of car care accessories, including Seat Covers, Floor Mats, Car Cleaning Supplies, Audio Accessories, Camera’s and much more.

How does the free installation service work?

When you purchase any Seat Cover  from us, you need to book an appointment on our website for a free installation. After schedule a convenient time for the installation will be provided at your preferred location. Our skilled technicians will then come to your doorstep to install the Seat Cover at no extra cost.

Is Seat Cover customized ?

Yes, Seat coves are customized according to your Car model.

How much time will it take to deliver the seat cover

After placing an order for your preferred design of a selected model’s seat cover it will take up to 5-7 days to arrive from our factory to our office. So book an installation slot accordingly.

Is there a minimum purchase amount required for the free installation service?

No, there is no minimum purchase requirement for availing of our free installation service appllicable only for Seat Covers. 

What areas do you cover for the doorstep installation service?

We currently offer doorstep installation services in Kolkata. If you’re outside these areas, please contact our customer service team to see if we can make special arrangements.

How long does it take for the installation process?

The installation time varies depending on the accessory type. Most installations can be completed within 30 minutes to an hour. Our technician will provide a more accurate time estimate upon arrival.

What Is Booking an appointment?

Booking an appointment feature provides you the flexible option to book a slot for installation of your product of your choice of time.

What if I need to reschedule my installation appointment?

You can reschedule your installation appointment by contacting our customer service team at least 24 hours in advance. We will do our best to accommodate your new preferred time.

Are there any additional charges for the doorstep installation service?

Yes, we charge on some of our products for installation service and its totally free for our Seat Covers.

Do you provide any warranty on the accessories and installation services?

Yes, all our accessories come with a manufacturer’s warranty. We also guarantee the quality of our installation service. If you encounter any issues, please contact us within mentioned warranty period for assistance.

How can I contact customer support if I have more questions or need assistance?

You can reach our customer support team by calling us at +91 9477 558 249 or email us at wheelozen@gmail.com. We are here to help you with any questions or concerns.

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